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MFC Membership renewal: Email Problems

PostPosted: Wed Jan 24, 2024 11:02 am
by redrobo
Received an email this morning informing me that my membership expires on 1st June and that i can renew by using a link provided.

It also suggested that unless I renew before that date that my current arrangement ie seat will be available to everybody.

Interestingly the Membership number quoted does NOT collerate with the number shown on my card.

Not sure if this is a scam or what. Anybody else received such an email.... :?: :?: :?:

Also usually there is a window when existing member have time in which to renew their membership.

Just phoned the club and they are not aware of such requests being sent. SCAM.

DO NOT OPEN THE LINK

Re: O/T MFC Membership renewal

PostPosted: Wed Jan 24, 2024 11:10 am
by Seasider9601
God bless you Neil ...... that's most definitely ON topic, not off ...... !!

You'll get the hang of it one day ;)

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 11:27 am
by Old Man Kensey
I received the same, I just deleted it as I have a standing season ticket and didn't think it was applicable to me.

Sent from :

Morecambe Football Club <receipt@ticketsmorecambefc.com>

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 11:44 am
by marky No.1
Membership numbers havnt been used on this seasons season tickets, probably one of the reasons why

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 11:48 am
by redrobo
marky No.1 wrote:Membership numbers havnt been used on this seasons season tickets, probably one of the reasons why


Certainly a Membership Number on my C Premier Card....stating Block and Seat as well as name....

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 11:52 am
by marky No.1
redrobo wrote:
marky No.1 wrote:Membership numbers havnt been used on this seasons season tickets, probably one of the reasons why


Certainly a Membership Number on my C Premier Card....stating Block and Seat as well as name....


Ohhh, yes the number is on the cards but it no longer recognises it when you log in. It was the only way i could log into my account as the system doesn't recognise me.
I can't buy cup or away games online any more :roll:

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 12:31 pm
by Keith
redrobo wrote:Received an email this morning informing me that my membership expires on 1st June and that i can renew by using a link provided.

Just phoned the club and they are not aware of such requests being sent. SCAM.

DO NOT OPEN THE LINK


Old Man Kensey wrote:I received the same, I just deleted it as I have a standing season ticket and didn't think it was applicable to me.

Sent from :

Morecambe Football Club <receipt@ticketsmorecambefc.com>


Hmm... something very odd going on. This is a very specific targetting for scammers, unless they have access to the club's email database. Two Morecambe FC fans, both contacted? If someone from the club is reading this, it may be worth a check?

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 1:23 pm
by Phil Anderer
I've already deleted the email, but I'm pretty sure that's the same email address that sent the notice about last night's postponement several hours too late.

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 1:40 pm
by Old Man Kensey
Phil Anderer wrote:I've already deleted the email, but I'm pretty sure that's the same email address that sent the notice about last night's postponement several hours too late.


I've checked and it is the same email address.

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 1:51 pm
by marky No.1
Yep same here

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 2:07 pm
by marky No.1
Just had a phone call from Martin Thomas.

Can anyone who has received the email for renewing their season ticket please email him with a copy of the email you received then they can look into it.

It is the correct ticketing email address, but the request has seemingly been sent out too early by the ticketing company

Contact commercial@morecambefc.com

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 2:51 pm
by Old Man Kensey
Just the received the following, having emailed as advised above.

'Having looked into this email it appears it is the renewal reminder from last season. A very small amount of notifications appear to have become stuck in the mailing system last year and the email didn’t send when it should have. When the system has the sent out the Crewe notification it has noticed it had unsent emails and sent these at the same time. I apologise for any inconvenience that this may have caused and can assure you we will speak to the ticketing software supplier to ensure the email functionality is working as it should.'

So nothing sinister in the end.

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 2:59 pm
by marky No.1
Good news.

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 3:34 pm
by Keith
marky No.1 wrote:Good news.


And a good spot by Neil! (Even if he still hasn't come to terms with what is 'Off Topic' :lol: :lol: :lol: 8-) )

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 5:00 pm
by redrobo
Keith wrote:
marky No.1 wrote:Good news.


And a good spot by Neil! (Even if he still hasn't come to terms with what is 'Off Topic' :lol: :lol: :lol: 8-) )


I'm trying.......very trying... :roll: :roll: :roll:

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 5:48 pm
by Keith
redrobo wrote:I'm trying.......very trying... :roll: :roll: :roll:


:lol: :lol: :lol:
At last, something we agree on! :roll: ;)

Re: MFC Membership renewal SCAM

PostPosted: Wed Jan 24, 2024 5:56 pm
by Keith
Old Man Kensey wrote:Just the received the following, having emailed as advised above.

'Having looked into this email it appears it is the renewal reminder from last season. A very small amount of notifications appear to have become stuck in the mailing system last year and the email didn’t send when it should have. When the system has the sent out the Crewe notification it has noticed it had unsent emails and sent these at the same time. I apologise for any inconvenience that this may have caused and can assure you we will speak to the ticketing software supplier to ensure the email functionality is working as it should.'


Posted at 2:51pm

I received the 'dodgy email' at 4:08pm

And again at 4:21pm!

Still not been told that the game is postponed though! :lol:

Re: MFC Membership renewal SCAM

PostPosted: Thu Jan 25, 2024 10:41 am
by Andy D
marky No.1 wrote:Just had a phone call from Martin Thomas.

Can anyone who has received the email for renewing their season ticket please email him with a copy of the email you received then they can look into it.

It is the correct ticketing email address, but the request has seemingly been sent out too early by the ticketing company

Contact commercial@morecambefc.com

Nice one, done just that.

Re: MFC Membership renewal: Email Problems

PostPosted: Thu Jan 25, 2024 2:44 pm
by Crazeenick
I too received one of these emails yesterday (25th), supposedly from the Club. I have forwarded the email to the Club Commercial Dept.

Unless I hear anything further about this, I'll asume the email was a mistake and just wait until Summer for the usual Club messages about season ticket renewals....

COYS